Refund

Thank you for shopping at GlowNGift.com. We appreciate the trust you have placed in us and want to ensure that you have a satisfying shopping experience. Please read the following Return and Refund Policy carefully.

Returns

Our policy lasts  days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact@glowngift.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@glowngift.com and send your item to 2,Astons, 27 Browning Street, ST16 3AX.

Shipping

To return your product, you should mail your product to contact@glowngift.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact Us

If you have any questions on how to return your item to us, contact us at contact@glowngift.com.

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Please check back periodically for any changes.